September 4, 2019
Successful completion of the webinar and quiz is awarded 1 SNA CEU, or 1 CPEU for RDs/DTRs.
LEARNING OBJECTIVES
- Identify potentially difficult interactions in advance and utilize covered strategies to navigate them touch conversations.
- Recognize potential conflict and proactively respond.
- Model powerful communication techniques for others.
EARNING CEUs
SNA CEUs: 1.00
Key Area 3: Administration
Key Topic 3400: Human Resources & Staff Training
Subtopic 3410: Understand & apply human resource management practices.
CPEUs for RDNs and NDTRs
CPEUs can no longer be credited due to the age of the course. For more information, refer to Section 175 of the Continuing Professional Education Provider Accreditation Program Handbook.
RESOURCES
- PowerPoint Presentation (PDF)
SNA CEUs are awarded after the successful completion of the post-webinar quiz.